Through work, I have created many documents for training, process improvement, or for program implementation. Many of these are posted here. This forum is always under construction as new documents will be uploaded as they are created.
Enjoy!
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2007 IT Conference - Computerworld Packet
2007 ITA Conference - Covey 4DX Present
4DX - April Training - The 4 Breakdowns in Execution
Computerworld Honors 2007